We are seeking an ambitious and enthusiastic Human Resource & Accounts Assistant to join a growing team at Karachi, Pakistan office and work passionately and elevated consulting our customers. This position requires clear communication internally and externally, strong organizational skills, resiliency, and a solution focused mindset!

The ideal candidate will be highly driven with superior communication and interpersonal skills. Must be self-motivated and must possess a good attitude. 

Responsibilities:

• Answer all phone calls and transfer accordingly.
• Greet guests who are visiting office as they enter the office premises.
• Assist the sales & service teams in managing customer accounts.
• Correspond with clients and companies as needed.
• Direct customer inquiries to the appropriate department.
• Sort the mail deliver to appropriate mailboxes.
• Help keep the agency organized by regularly updating the client database, ordering office supplies, and scheduling maintenance, when needed.
• Additional duties as assigned.
• Cultivate strong relationships with clients, key vendors, and carriers; often as the first point of contact on the phone or in-person.
• Respond promptly and professionally to client, carrier, sales & service team, and supervisor inquiries and requests.
• Development, implementation and communication of company policies and programs.
• Consults legal counsel to ensure that policies comply with federal and state law.
• Keeps records of personnel transactions such as hires, promotions, transfers, performance reviews, and terminations.
• Responsible for conducting and or coordinating internal and external management training programs.
• Investigates accidents and prepares reports for insurance carrier. Coordinates Safety Committee meetings and acts as Safety Director.
• Maintains and completes required reporting and workers’ compensation administration as related to workplace injuries.
• Conducts wage surveys within labor market to determine competitive wage rate.
• Works closely with management and employees to improve work relationships. Build morale and increase productivity and retention.
• Plans, organizes and controls all activities of the department. Participates in developing department goals, objectives and systems.

Proficiency & Skills:

• Must have prior experience in Human Resource & Accounts Assistant related policies and rules and regulations. 
• Must have excellent communication skills and be fluent in Urdu, English & local languages.
• Familiarity with computers and the internet.
• This position requires clear communication internally and externally, strong organizational skills, resiliency, and a solution focused mindset!
• 6+ months of professional experience in consultative Human Resource & Accounts Assistant processing and business relations required.
• Soft skills required - strong drive, persistence, consistency, organization, time management, written and verbal communication.
• Flexible mindset focused on delivering quality deliverables on tight deadlines.
• Excellent problem-solving capability.
• Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment.
• Capable self-starter with a drive to get all types of work done and high attention to detail.

Education:

• Minimum any Certification /bachelor’s degree in the filed of HR or related field.

Salary:

• Will be determined based on the experience & knowledge.